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Loam Agency

A senior team, on retainer.

Ongoing work, priced on value, not padded hours.

Marketing, software, IT support, and process/systems operations: a small senior team, on retainer.

How We Price Retainers

Priced on value, not padding

We price based on genuine value. If the value to you doesn't support the price, we'll say so instead of taking the engagement.

Tiers reflect real scope

What moves you between tiers is a mix of hours, scope, and the level of effort and knowledge a real engagement needs, not arbitrary packaging.

A senior team, not padded hours

You're paying for a small, focused, senior team and their judgment, not retainer hours burned by junior marketers or unreviewed AI output.

One tier, every category

These tiers apply across marketing, software, IT support, and process/systems retainers. Maintenance is included in every monthly retainer. No predatory ad-spend fees, no resold hosting, ever.

Retainers

Ongoing website, brand, marketing, software, IT support and process work, priced on value, not padded hours.

One set of tiers, six kinds of work.

Websites

Larger builds, new sections and ongoing improvements to a site that keeps growing.

Brand and design

Full rebrands and the steady design work that follows them.

Marketing

Campaigns, content, SEO and email run as one connected system.

Software

Ongoing development, fixes and improvements to your web and mobile apps.

IT support and compliance

Hosting, patching, monitoring and audit-ready documentation.

Process and systems

Workflow fixes and automation where it earns real hours back.

Retainer Questions

Maintenance is included in every monthly retainer: website and software upkeep, security patching, and monitoring are never billed as a separate line item.

During a real discovery conversation, not a self-serve calculator. We look at the actual scope, hours, and seniority the work needs and land on the tier that matches it, not the other way around.

Yes. These tiers apply across marketing, software, IT support, and process/systems operations. A single retainer can span more than one if that's what the work actually needs.

We'll tell you plainly if the work has outgrown the current tier and talk through moving up. We won't quietly let scope creep eat hours that were priced for something smaller.

Tell us about your project. We'll tell you how we'd approach it.


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